Terms & Conditions

Click here to read the Insurance Waiver

Drift Academy Limited are a provider of superb good value driving experiences. As we all appreciate that when choosing an experience day for you or family & friends, decisions are not easy. Our aim is to offer you assistance every step of the way, with a wide variety of experiences to suit any occasion and most budgets. So whether you want an introductory experience to wet your appetite or a full blown experience event we can help. We are very keen to build our business on the back of happy customers who by recommending us to others help us to offer such great experiences at such unbelievable value for money.

Our Commitment to you: Drift Academy Limited is committed to ensuring that all its customers enjoy driving experiences of the highest quality, which are safe, exciting and value for money. Whether, a novice driver or experienced professional we want you to feel welcome and enjoy expert tuition from our instructors in the best vehicles and pleasant surroundings. We know how much our customers enjoy their driving experiences so our terms and conditions have been carefully written to ensure that there are no misunderstandings, which could detract from your enjoyment. We recommend that anyone purchasing or booking their experience takes time to read the terms and conditions in full.

Your commitment to us: You will need to be sure to give yourself plenty of lead time for your booking, which can be as much as 4 – 6 weeks prior to the date of your event, as it is critical that your voucher validity date has not expired when you attend, as you will not be allowed to take part in your experience. Once you have booked your date, we reserve your car, instructor and circuit time. If you then choose to cancel, you will be in breach of contract and we reserve the right to retain all monies paid. Please email booking team at info@driftexperience.co.uk to arrange a new booking date subject to availability. All customers must allow plenty of time for their journey, if they are late (arriving after their agreed arrival time stated in their email) they will not be able to take part in their experience. The participating driver on the day must bring their driving licence, gift voucher (where applicable) and their confirmation email, without these you will not be able to take part. Directions to the venue are sent out as assistance only and customers are asked to plan their journeys carefully, Drift Academy Limited is not responsible for customers getting to the venue.

FURTHER INFORMATION (PLEASE READ CAREFULLY): We want you to enjoy your day so please ensure that you thoroughly read the following information. NOTE: Please arrive in good time for registration. We ask that you arrive at least 60 minutes before your scheduled start time so that you can receive relevant information before taking part in your event. We cannot permit anyone to participate in an experience without attending/receiving a drivers briefing. This can be as a group or with your instructor behind the wheel, this will vary depending upon which event you are doing.

  1. Complaints: – If you have a problem or complaint on the day, please bring it to the attention of the host or event manager/organiser at the venue as soon as possible so they have a chance to put matters right. In general, we consider it unreasonable if you take no action during an event, but then write a letter of complaint at a later date. It is difficult to put your issue right if you have already left the venue. Our corporate policy is to ensure all staff of Drift Academy Limited ensure that we have happy customers. Refunds cannot be issued after your event.
  2. Indemnity Form: – Drift Academy Limited requires all customers to complete an indemnity form on the day of events prior to commencing their activity. This is completed by signing the relevant indemnity form.
  3. Refunds and Cancellations of gift Vouchers: – Once your voucher has been redeemed against an event, that event date becomes its expiry date. You have to give one months written notice (email) before your redeemed event date if you wish to change the date of your booking. Protect your gift Voucher and treat it as cash, the balance can not be returned if it is lost or stolen. Drift Academy Limited is not responsible for any unauthorised use of your Gift Voucher. Your Gift Voucher can not be exchanged for cash.
  4. Session lengths and availability: – All experiences are offered subject to availability and weather conditions on the day. It may be necessary to book your day on certain experiences well in advance (please email info@Drift Academy Limited.co.uk) due to demand. Please book your experience well in advance allowing 4 to 6 weeks. We are unable to make provisional reservations. You are advised not to make travel, hotel or other arrangements until your booking has been confirmed in writing. Should any alterations have to then take place due to reasons beyond our control we shall not be held liable for any expenses incurred. Session lengths are approximate, vary from venue to venue and are given simply as an indication of the time you will spend at the venue. Unless stated otherwise, you will usually be taking turns with other people and there will be waiting time involved. We reserve the right to terminate your experience if we feel that you are behaving inappropriately. Not carrying out instruction from the briefing or instructor. Not adhering to the briefing. We give timed itineraries as a guide only and the running order of an event may change without notice and Drift Academy Limited will not be liable.
  5. Adverse weather conditions & mechanical breakdown & cancellation of your booked event: – From time to time some of our experiences may have to be cancelled or suspended due to adverse weather conditions, reasons beyond our control or very occasionally mechanical breakdowns. Where this is a possibility, for example in the case of certain driving experiences every effort will then be made to contact you and or offer an alternative on the day or re-book the experience at the next available date. Drift Academy Limited will not be responsible for any accommodation, travel or incidental expenses incurred by customers and every effort will be made on the day for your event to continue, even if the time scale is over and above expected booked time or we will offer you an alternative. Once you have booked your experience you are bound by the relevant supplier’s terms and conditions and these will be implemented and adhered to at all time.
  6. Restrictions: – (No Pets allowed) Children under 12 must always be accompanied by an adult we hold a no smoking rule whilst in vehicles or in any building on a Drift Academy Limited event. Alcohol is strictly forbidden from all our events. Anyone who is considered to be under the influence of alcohol or drugs will be excluded from all activities and entitled to no refund or rebook. All clients participating in motoring activities must hold a valid UK driving License. If you have any medical condition or disability which may affect your ability to undertake the experience this must be disclosed on the booking form where indicated. If you are in any doubt then please consult your doctor.
  7. Spectators: – Are welcome to attend the event with no restrictions at all our venues, subject to the following conditions: Due to insurance restrictions, children under the age of 12 are permitted but must be supervised at all times whilst on the site by an accompanying adult. Dogs (except guide dogs) or pets cannot be admitted under any circumstances. There is a fee of £10 to be paid at the gate for all spectators at our Santa Pod venue over the age of 12.
    Please note it may be possible for spectators to participate in any of the activities subject to any unfilled places on the course for payment of the appropriate fee.
  8. Clothing: – We recommend that you come prepared for the extremes of the British climate! Please wear comfortable driving clothing. On cold/wet days you will need warm waterproof clothing, gloves and hats, whilst on summer days the site can become extremely hot and dusty (sun cream). On dry days, wearers of contact lenses may experience some discomfort. It is recommended that soft soled shoes are worn as most of our cars have minimal spacing between the operating pedals. Climbing boots are not recommended!
  9. Catering arrangements: – Catering facilities are available on site this does vary depending on venues.
  10. Driving ability: – All drivers must bring their driving licences with them for their event. We also request that you can drive a vehicle with a manual gear box and are a regular driver.
  11. Changes to your booking: – Outside of 30 days of your event, one free amendment to your booking can be made. Within 30 days of your event date an admin fee of £25 is payable to any changes made. Within three working days of your event no changes or cancellations can be made.

Definitions and Other General Information (please read carefully)

In many instances experience duration will be influenced by weather and the number of persons participating on the day, as a result some waiting time may result. Drift Academy Limited reserves the right to make amendments and changes to their experiences without notice and will not be liable for doing so. However all reasonable steps are taken to ensure that the experiences provided fall within the general terms described in the description information file or website. All vehicles used on the day with Drift Academy Limited are subject to availability and or changes without notice and in the event of a vehicle not being available another vehicle maybe implemented.

Experience Description: – The information provided by Drift Academy Limited on each experience is correct at the time of print & website. However, the content or format of experiences may change during the year. Details of each experience are available from our website. All of Drift Academy Limited driving events are operated from January-December. We plan arrangements for your Experience many months in advance. Very occasionally changes may be made and we reserve the right to do so. This may involve having to reschedule the timing of an Experience, possibly at short notice, owing to availability, booking numbers, safety, technical problems or other factors beyond our control. We cannot be held liable for any costs incurred in any of these circumstances.

Website Prices: – These are correct at the time of going to press but the company reserves the right to increase/decrease prices at its discretion. However where such price increases are, made clients will be notified before placing an order. If upon activating your gift voucher the customer will be asked to pay the difference. Gifts will only be issued after payment has been made in full to the company.

All details supplied by clients or recipients of gifts remain confidential to the company. Under no circumstances will any information be supplied to third parties without our clients and or the recipient’s specific authorities in writing, except where there is an emergency involving the statutory authorities.

All the above terms and conditions apply as a condition of using any voucher, whether or not the voucher holder is the original purchaser.

The above terms and conditions are to be interpreted in accordance with the laws of England and Wales and the statutory rights afforded there under and subject thereto shall form the basis of the contract between the company and its corporate or individual client.

Insurance Waiver

Drift Academy Limited Insurance Excess Waiver provided on the day of events by signing a form & paying a fee up to £20.00 (dependent on venue and weather). The statement is “Drift Academy Limited have agreed to waive the insurance excess in the event I cause damage to any vehicle I drive today as part of my driving experience.” The value of the insurance excess varies from venue to venue. The insurance excess at Essex North Weald venue and Santa Pod venue is £500.00. The excess at Tockwith in York is £2500.00.

The Insurance Excess Waiver is void if I am found to be driving negligently/dangerously. I confirm I hold a valid UK/International driving license and I confirm that I am not suffering from any illness or disability whether permanent or temporary which will affect my control of the vehicles being driven or instruction being taken.

Booking your event: Drift Academy Limited driving events are operated all year round, You must take part in your experience before the expiry date of the voucher. We plan arrangements for your Experience many months in advance. Very occasionally changes may be made and we reserve the right to do so. This may involve having to reschedule the timing and/or location of an Experience, possibly at short notice, owing to availability, booking numbers, safety, technical problems or other factors beyond our control. We cannot be held liable for any costs incurred in any of these circumstances. We will try to provide an experience, location or other alternative wherever possible. In the unlikely event that an alternative cannot or is not offered, a full refund will be available at the discretion of Drift Academy Limited. Similarly, we reserve the right to withdraw supply of a gift without notice due to unavailability or discontinuance of a product line. We are unable to make provisional reservations.

Booking your event: Drift Academy Limited driving events are operated all year round, You must take part in your experience before the expiry date of the voucher. We plan arrangements for your Experience many months in advance. Very occasionally changes may be made and we reserve the right to do so. This may involve having to reschedule the timing and/or location of an Experience, possibly at short notice, owing to availability, booking numbers, safety, technical problems or other factors beyond our control. We cannot be held liable for any costs incurred in any of these circumstances. We will try to provide an experience, location or other alternative wherever possible. In the unlikely event that an alternative cannot or is not offered, a full refund will be available at the discretion of Drift Academy Limited. Similarly, we reserve the right to withdraw supply of a gift without notice due to unavailability or discontinuance of a product line. We are unable to make provisional reservations.

Refunds and Cancellations: Drift Academy Limited are happy to make refunds on unbooked experiences, bought direct from Drift Academy Limited within 7 days of purchase, minus a 10% administration charge (being a minimum charge of £25 and a maximum charge of £50). After 7 days no refund will be available. An alternative named driver can be submitted. Refunds are always made to the person who purchased the experience, and if originally purchased by credit or debit card, the refund will be credited to the same card. If the card has expired you will need to request a refund in writing, quoting details of a new credit card. If you have a date specific or booked voucher then no refund or cancellation or other changes may be made. Vouchers bought via marketing partners such as KGB, Living Social etc must be refunded by them you should call your voucher supplier direct.

Your Experience Day

Arrival:Please arrive in good time for registration. We ask that you arrive at least 30 minutes before your scheduled start time so that you can receive relevant information before taking part in your event. We cannot permit anyone to participate in an experience without attending/receiving a drivers briefing, this can be as a group or with your instructor behind the wheel, and this will vary depending upon which event you are doing.

Session lengths and availability: All experiences are offered subject to availability and weather conditions on the day. Should any alterations have to then take place due to reasons beyond our control we shall not be held liable for any expenses incurred. Session lengths are approximate, vary from venue to venue and are given simply as an indication of the time you will spend at the venue. Unless stated otherwise, you will usually be taking turns with other people. We give team timed itineraries as a guide only and the running order of an event may change without notice and Drift Academy Limited will not be liable.

Tracks and laps: All tracks vary in length, we define a ‘lap’ as the actual length of the track.

Event variations: Adverse weather conditions, mechanical breakdown & cancellation or variation of your booked event: From time to time our experiences may have to be cancelled or suspended due to adverse weather conditions, reasons beyond our control or mechanical breakdowns. In the case of certain driving experiences every effort will then be made to contact you and/or offer an alternative on the day or re-book the experience at the next available date and venue. Drift Academy Limited will not be responsible for any accommodation, travel or incidental expenses incurred by customers. Every effort will be made on the day for your event to continue, even if the time scale is over and above expected booked time or we will offer you an alternative. Once you have a confirmed booking you are bound by the our terms and conditions.

Restrictions: Certain experiences are subject to minimum or maximum requirements, e.g. age, health or weight. We will confirm with you at the time of booking if any restrictions apply to the participant. Once booked, you may be liable for charges if you have to cancel because the minimum requirements are not met. Full details if any are included in your confirmation and we ask you to read this carefully as soon as you receive it. Children under 16 must always be accompanied by an adult. We hold a no smoking rule whilst in vehicles or in any building on at a Drift Academy Limited venue. Alcohol is strictly forbidden from all our events. Anyone who is considered to be under the influence of alcohol or drugs will be excluded from all activities and entitled to no refund or rebook. All customers participating in motoring activities must hold a valid UK/International driving License. If you have any medical condition or disability which will affect your ability to undertake the experience, or instruction to be taken, this must be disclosed prior to booking. If you are in any doubt then please consult your doctor.

Spectators: Are welcome to attend all events that Drift Academy Limited directly supply. There is a fee of £10 at Santa Pod Raceway. Due to insurance restrictions, children under the age of 16 are permitted but must be supervised at all times whilst on the site by an accompanying adult. Dogs (except guide dogs) or pets cannot be admitted under any circumstances. Please note it may be possible for spectators to participate in other activities subject to availability on the day for payment of the appropriate fee.

Lunch arrangements: catering facilities are normally available on site; this does vary depending on venues. We cannot accommodate catering requests due to the restrictions on site.

Problems or Queries: If you have a problem or complaint on the day, please bring it to the attention of the host or event manager/organiser at the venue as soon as possible so they have a chance to put matters right. In general, we consider it unreasonable if you take no action during an event, but then write a letter of complaint at a later date. It is difficult to put your issue right if you have already left the venue. Every effort and aim of all staff of Drift Academy Limited is happy customers and refunds will not be issued after your event.

All the above terms and conditions apply as a condition of using any voucher, whether or not the voucher holder is the original purchaser.

Refunds and Cancellations: Drift Academy Limited are happy to make refunds on unbooked experiences, bought direct from Drift Academy Limited within 7 days of purchase, minus a 10% administration charge (being a minimum charge of £25 and a maximum charge of £50). After 7 days no refund will be available. An alternative named driver can be submitted. Refunds are always made to the person who purchased the experience, and if originally purchased by credit or debit card, the refund will be credited to the same card. If the card has expired you will need to request a refund in writing, quoting details of a new credit card. If you have a date specific or booked voucher then no refund or cancellation or other changes may be made. Vouchers bought via marketing partners such as KGB, Living Social etc must be refunded by them you should call your voucher supplier direct.